We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship within 30 days from the date of purchase. Please e-mail a picture of the product along with a description of the problem and our order number to firstname.lastname@example.org and we will assist you.
Fulfillment mistakes made resulting in the shipment of incorrect products to you will also be accepted for return within 30 days from the date of purchase.
All apparel is sold as "final sale" and returns and exchanges are not accepted.
Unused accessories in original packaging may be returned or exchanged within 30 days of purchase by shipping them back to the office at the address below. Restocking fees may apply. Include a note with your order number explaining the reason for the return. Refunds on the cost of the product will be issued upon receipt of the return and exchanges will be made on in-stock items.
Please send returns or exchanges to:
Eleiko Sport, Inc.
318 W Grand Ave, Suite 301
Chicago, IL 60654
Please contact us regarding equipment returns or exchanges of unused products purchased within 30 days so we may assist you.
Shipping and restocking fees may apply.
COURSES AND EDUCATION CLASSES
You can cancel a course that you have signed up for if it is made before 4 weeks prior ot the course will take place. Any cancellations after 4 weeks before the course start are not accommodated, and no refund will be provided. Under extreme circumstances that relates to emergency or hardship, Eleiko reserves the right to allow for a refund or transfer to another course on a case by case basis. Please contact Eleiko Sport at email@example.com.
In rare events outside of our control, Eleiko Sport might need to cancel a course. If that is the case, Eleiko Sport will refund the full amount for that course. We are not responsible for any lost travel costs.