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Warranty and Returns

RETURNS AND WARRANTIES

In the very rare instance that there is a defect in your Eleiko product due to manufacturing or workmanship, we will gladly accept the return and exchange of products within 30 days from the date of purchase. Please e-mail a picture of the product along with a description of the problem and our order number to info@eleikoshop.com and we will assist you. 

Fulfillment mistakes made resulting in the shipment of incorrect products to you will also be accepted for return within 30 days from the date of purchase.

 

APPAREL

All apparel is sold as "final sale" and returns and exchanges are not accepted.

 

ACCESSORIES

Unused accessories in original packaging may be returned or exchanged within 30 days of purchase by shipping them back to the office at the address below. Restocking fees may apply. Include a note with your order number explaining the reason for the return. Refunds on the cost of the product will be issued upon receipt of the return and exchanges will be made on in-stock items.

Please send returns or exchanges to:

Eleiko Sport, Inc.

318 W Grand Ave, Suite 301

Chicago, IL 60654

 

EQUIPMENT

Please contact us regarding equipment returns or exchanges of unused products purchased within 30 days so we may assist you.
Shipping and restocking fees may apply.

 

COURSES AND EDUCATION CLASSES

You can cancel a course that you have signed up for if it is made before 4 weeks prior ot the course will take place. Any cancellations after 4 weeks before the course start are not accommodated, and no refund will be provided. Under extreme circumstances that relates to emergency or hardship, Eleiko reserves the right to allow for a refund or transfer to another course on a case by case basis. Please contact Eleiko Sport at info@eleikoshop.com.  In rare events outside of our control, Eleiko Sport might need to cancel a course. If that is the case, Eleiko Sport will refund the full amount for that course. We are not responsible for any lost travel costs.   


ELEIKO SPORT WARRANTY AND LIMITED LIABILITY

Properly used, Eleiko bars and barbells will provide a lifetime (defined below) of lifting. Our weightlifting discs are drop tested more than 5,000 times and can withstand heavy usage. We are confident you are buying some of the best products available and therefore we stand behind our products with the following warranties to cover any defects that could be present. By taking delivery of and using the Eleiko products enclosed with this statement of Warranty and Limited Liability, you thereby agree to the terms and conditions of this statement of Warranty and Limited Liability, including, without limitation, the section regarding the submission to arbitration of any disputes and to the governing law provisions.
Eleiko Sport Limited Warranty and Limitation of Liability:


LIMITED WARRANTY


1. Eleiko Sport AB (“Eleiko”) hereby warrants that:


(A) Eleiko products known as Olympic competition bars for weightlifting and competition bars for powerlifting shall be free from defects in material and workmanship for the lifetime of such products when used in competition. For purposes of this limited warranty, “lifetime” warranty coverage ends when the applicable product becomes unusable for reasons other than defects in workmanship or material/faulty design. This limited lifetime warranty applies only to the original end-user customer of the product for so long as the original end-user customer owns the product. This limited lifetime warranty is non-transferable. If the Eleiko Olympic Competition bar is used in training purposes, the warranty is the same as for the Eleiko Olympic Training Bars, see (C) below.


(B) Eleiko warrants that Eleiko products known as technique bars shall be free from defects in material and workmanship for two (2) years from date of delivery to you. For purposes of this limited warranty, the 2 year warranty coverage could, and will end at any time prior to 2 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.


(C) Eleiko warrants that all other Eleiko bars not specifically mentioned above shall be free from defects in material and workmanship for a period of ten (10) years from the date of delivery to you. For purposes of this limited warranty, the 10 year warranty coverage could, and will end at any time prior to 10 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.


(D) Eleiko warrants that Eleiko products known as Olympic weightlifting competition and training discs shall be free from defects in material and workmanship for a period of five (5) years from the date of delivery to you. For purposes of this limited warranty, the 5 year warranty coverage could, and will end at any time prior to 5 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.


(E) Eleiko warrants that Eleiko products known as powerlifting discs shall be free from defects in material and workmanship for a period of ten (10) years from the date of delivery to you. For purposes of this limited warranty, the 10 year warranty coverage could, and will end at any time prior to 10 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.


(F) Eleiko warrants that Eleiko products known as Sport Training discs shall be free from defects in material and workmanship for a period of three (3) years from the date of delivery to you. For purposes of this limited warranty, the 3 year warranty coverage could, and will end at any time prior to 3 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.

 

(G) Eleiko warrants that Eleiko products known as XF discs in the weights of 15 lb, 25 lb, 35 lb, 45 lb, 55 lb, 10 kg, 15 kg, and 20 kg shall be free from defects in material and workmanship for a period of one (1) year from the date of delivery to you. For purposes of this limited warranty, the 1 year warranty coverage could, and will end at any time prior to 1 year if the applicable product becomes unusable for reasons other than defects in workmanship or material. Eleiko warrants that Eleiko products known as XF discs in the weights of 10 lb and 5 kg shall be free from defects in material and workmanship for a period of six (6) months from the date of delivery to you. For purposes of this limited warranty, the 6 month warranty coverage could, and will end at any time prior to 6 month if the applicable product becomes unusable for reasons other than defects in workmanship or material.

(H) Eleiko warrants that all other products produced by Eleiko (excl. accessories and upholstery) not specifically mentioned above shall be free from defects in material and workmanship for two (2) years from the date of delivery to you. For purposes of this limited warranty, the 2 year warranty coverage could, and will end at any time prior to 2 years if the applicable product becomes unusable for reasons other than defects in workmanship or material.


Eleiko’s obligations under the aforesaid warranties shall be discounting, repairing or replacing Eleiko products, which if properly used and maintained as outlined in the enclosed Proper Care and Maintenance insert, prove defective in material or workmanship. Such discount, repair or replacement shall be Eleiko’s sole obligation and buyer’s sole remedy hereunder and shall be conditioned upon (a) buyer’s inspection of the products within fourteen (14) days of delivery to buyer or, as applicable, upon discovery of a latent defect, (b) Eleiko’s receipt of written notice of any alleged defect within fourteen (14) days after such inspection or discovery, and (c) at Eleiko’s option, return of such defective products. Any product repaired or replaced pursuant to this warranty will be warranted for the remainder of the original warranty period. Upon Eleiko’s request, buyer shall promptly provide samples and other evidence of, and shall allow Eleiko’s representatives access to the alleged defective products. Claiming an alleged defect does not relieve buyer of any of its payment obligation to Eleiko. Buyer must not return any alleged defective products without Eleiko’s prior written consent. Buyer agrees to reimburse Eleiko for all costs and expenses associated with any return of products unauthorized by Eleiko. Receipt or inspection of returned products by Eleiko shall not be deemed admission of any alleged defect.


2. Eleiko’s warranty obligations listed above shall not apply to any part of products sold hereunder, which (a) are consumed by normal wear and tear; (b) have a normal lifetime inherently shorter than the herein stated warranty period; or (c) have been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by buyer.


3. Any suggestions by Eleiko or Eleiko’s agents regarding use, application or suitability of products shall not be construed as an express warranty unless confirmed to be such in writing by Eleiko.


4. THE WARRANTY EXPRESSED HEREIN SHALL BE IN LIEU OF ANY OTHER WARR- ANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND IS IN LIEU OF ANY AND ALL OTHER OBLIGATIONS OR LIABILITY ON ELEIKO’S PART. 5. ANY PRODUCTS WHICH BY AGREEMENT OF THE PARTIES ARE OF LESS THAN ELEIKO’S STANDARD QUALITY ARE SOLD “AS IS”.


Written notice of any alleged defect must be presented to Eleiko within fourteen (14) days after its discovery, and Eleiko must be allowed to inspect the applicable products while they are in the alleged defective condition. Use of allegedly defective products must be suspended immediately until written clearance is issued by Eleiko for continued use.


5. Except as otherwise agreed in writing, Eleiko’s liability with respect to products shall be limited to the warranty as provided above in Section I and this Section III, and shall be further limited to the purchase price.


6. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELEIKO SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS OR LIABILITIES, WHETHER ARISING OUT OF BREACH OF CON-TRACT, WARRANTY, TORT (INCLUDING NEGLI-GENCE AND STRICT LIABILITY), OR OTHER THEORIES OF LAW, WITH RESPECT TO PRODUCTS SOLD BY ELEIKO, OR UNDERTAKINGS, ACTS OR OMISSIONS RELATING THERETO. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ELEIKO BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY OTHER LOSS, DAMAGE OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS OR SAVINGS AND LOSS OF BUSINESS ARISING IN CONNECTION WITH THIS AGREEMENT OR WITH THE USE OR LIABILITY TO USE ELEIKO’S PRODUCTS FURNISHED UNDER THIS AGREEMENT. ELEIKO’S SOLE LIABILITY AND BUYER’S SOLE REMEDY IS LIMITED TO EITHER (A) REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS OR (B) AT ELEIKO’S OPTION, DISCOUNT OF PURCHASE PRICE. THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.


7. Without limiting the generality of the foregoing Eleiko specifically disclaims any liability for property or personal injury damages, penalties, special or punitive damages, damages for lost profits or revenues, loss of use of the products, or any associated equipment, cost of capital, cost of repairs to the products subject to Eleiko’s warranty performed by persons other than Eleiko without Eleiko’s prior written consent, cost of substitute products, facilities or services, down-time or slow-down costs or for any other types of economic loss, and for claims of buyer’s customers or any third party for any such damages. Eleiko disclaims any liability for any claim, whether in contract or in tort, which arose more than one (1) year prior to the initiation of arbitration or litigation by buyer against Eleiko.


8. Buyer agrees to cause its customers and anybody in the chain of manufacturing supply and distribution including the end customer to be bound by limitations of liability substantially equal to those contained in this agreement.


9. Arbitration and Governing Law. All disputes arising under this agreement shall be settled by final and binding arbitration in Stockholm, Sweden under current Swedish law. The parties may agree on the selection of a single arbitrator, but in the event that they cannot agree, each party shall select an arbitrator and the two selected arbitrators shall select a third arbitrator. The award by the arbitrator(s) shall be final and judgment upon the award rendered may be entered in any court having jurisdiction thereof.


10. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, OR ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW AND EQUITABLE CLAIMS) BETWEEN ELEIKO AND BUYER ARISING FROM OR RELATING TO THIS AGREEMENT, ITS INTERPRETATION, OR THE BREACH, TERMINATION OR VALIDITY THEREOF, THE RELATIONSHIPS WHICH RESULT FROM THIS AGREEMENT OR ANY RELATED PURCHASE SHALL BE GOVERNED BY THE LAWS OF SWEDEN, WITHOUT REGARD TO CONFLICTS OF LAW PROVISIONS.